.help-main {
  padding-bottom: var(--section-space);
}

.help-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.18fr) minmax(320px, .82fr);
  gap: 64px;
  align-items: center;
  padding-top: 76px;
  padding-bottom: 64px;
}

.help-hero-copy h1 {
  max-width: 780px;
  margin-top: 20px;
  margin-bottom: 24px;
}

.help-hero-copy .lead {
  max-width: 720px;
}

.help-hero-copy .trust-list {
  margin-top: 28px;
}

.help-route {
  position: relative;
  overflow: visible;
  box-shadow: var(--shadow-card);
}

.help-route::before {
  position: absolute;
  top: 20px;
  right: 20px;
  width: 42px;
  height: 28px;
  border-top: 2px solid var(--color-warning);
  border-right: 2px solid var(--color-warning);
  content: "";
}

.help-route-label {
  margin-bottom: 12px;
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .06em;
}

.help-route h2 {
  max-width: 300px;
  margin-bottom: 25px;
  font-size: clamp(26px, 3vw, 36px);
}

.help-route-list {
  position: relative;
  display: grid;
  gap: 22px;
  margin-bottom: 27px;
}

.help-route-list::before {
  position: absolute;
  top: 12px;
  bottom: 18px;
  left: 7px;
  border-left: 1px dashed var(--color-accent);
  content: "";
}

.help-route-item {
  position: relative;
  display: grid;
  grid-template-columns: 16px minmax(0, 1fr);
  gap: 13px;
  align-items: start;
}

.help-route-item strong {
  display: block;
  margin-bottom: 3px;
}

.help-route-item p {
  margin: 0;
  color: var(--color-muted);
  font-size: 13px;
}

.help-route-dot {
  position: relative;
  z-index: 1;
  width: 15px;
  height: 15px;
  margin-top: 5px;
  border: 3px solid var(--color-panel);
  border-radius: var(--radius-pill);
  background: var(--color-accent);
  box-shadow: 0 0 0 1px var(--color-accent);
}

.help-route-dot-end {
  background: var(--color-warning);
  box-shadow: 0 0 0 1px var(--color-warning);
}

.help-route .btn-secondary {
  width: 100%;
}

.help-toc {
  margin-bottom: 12px;
}

.help-category {
  padding-top: 76px;
  padding-bottom: 20px;
}

.help-category-head {
  display: grid;
  grid-template-columns: minmax(240px, .72fr) minmax(0, 1.28fr);
  gap: 48px;
  align-items: end;
  margin-bottom: 32px;
  padding-bottom: 28px;
  border-bottom: 1px solid var(--color-border);
}

.help-category-head h2 {
  margin-top: 12px;
  margin-bottom: 0;
}

.help-category-head > p {
  max-width: 690px;
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-category .faq-list {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: start;
}

.help-category .faq-item {
  box-shadow: 0 5px 18px var(--color-shadow-soft);
}

.help-category .faq-item[open] {
  border-color: var(--color-accent);
}

.help-category .faq-answer {
  line-height: 1.8;
}

.help-followup {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 42px;
  align-items: center;
  margin-top: 76px;
  border: 1px solid var(--color-border);
  border-left: 5px solid var(--color-accent);
  border-radius: var(--radius-lg);
  padding: 36px;
  background: var(--color-panel);
  box-shadow: var(--shadow-card);
}

.help-followup h2 {
  margin-top: 14px;
  margin-bottom: 12px;
  font-size: clamp(28px, 3vw, 40px);
}

.help-followup p {
  max-width: 790px;
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-followup-actions {
  display: flex;
  min-width: 180px;
  flex-direction: column;
  gap: 12px;
}

@media (max-width: 960px) {
  .help-hero {
    grid-template-columns: 1fr;
    gap: 38px;
    padding-top: 58px;
  }

  .help-route {
    max-width: 680px;
  }

  .help-category .faq-list {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .help-hero {
    padding-top: 48px;
    padding-bottom: 48px;
  }

  .help-category {
    padding-top: 58px;
  }

  .help-category-head {
    grid-template-columns: 1fr;
    gap: 18px;
    margin-bottom: 24px;
  }

  .help-followup {
    grid-template-columns: 1fr;
    gap: 28px;
    margin-top: 58px;
    padding: 28px;
  }

  .help-followup-actions {
    width: 100%;
  }
}

@media (max-width: 480px) {
  .help-route::before {
    display: none;
  }

  .help-followup {
    padding: 22px;
  }

  .help-followup-actions .btn-primary,
  .help-followup-actions .btn-secondary {
    width: 100%;
  }
}